Our Customer Promise

Our Customer Promise

1. We’ll match any like-for-like quote within five miles:

We will match any like-for-like written quote for service, maintenance and repair using VW genuine parts from any garage within a five mile radius. 

2. A range of convenient services to suit your needs:

Customers will be offered a courtesy car, a lift to work or home or a vehicle collection and delivery service as required and appropriate within a 10 mile radius. 

3. Free car wash:

Every time a car is in D. M. KEITH Ltd for a job taking over an hour, it will receive a complimentary wash. If the job takes less than an hour, you can still request a free wash and if we can do it we will. 

4. We’ll fit most bulbs and wiper blades free:

When your car is in for a service we’ll fit your wiper blades and exterior bulbs (including sidelights, many headlights but not all, brake lights, fog lights, reverse and indicator bulbs) bought from us free of charge. (A quote will be offered for the replacement of interior, other headlights, xenon or LED lights). 

5. We’ll offer a free visual health check:

A free 34-point visual health check of all the car’s ‘basics’, with no obligation. 

6. We’ll offer affordable monthly service plans:

All new car models will be offered with a ‘D. M. KEITH Service Plan’, a monthly payment schedule to spread the cost of routine servicing with absolutely no interest charges. 

7. Free MoT tests with your D. M. KEITH Service Plan:

All customers who take out service plan with D. M. KEITH Ltd will receive free MoT tests for the life of the plan. 

8. We offer ‘real’ value for money:

All the right service, maintenance and repair jobs will be carried out according to the recommended times; we’ll give you a two-year parts and labour warranty on all parts fitted after the manufacturer’s warranty has expired (excludes wear and tear items). The invoice will match the booking price and we will always ask you before we carry out any additional work. 

9. No one knows your car better than we do:

All cars will be worked on by experts who receive the latest Volkswagen group training and have instant access to the most up-to-date Volkswagen tooling, technology, and information systems.

10. Free road test with a technician if required:

In the event of a problem after service or repair, customers will be offered a face-to-face road test to demonstrate their concerns to a qualified technician who can then assess the issue. 

Judgeservice

We have been rated 4.32 out of 5 based on 13427 ratings.


I'd definitely recommend D M Keith Skoda Huddersfield because of the excellent knowledge of sales representative Sam Noble - no pressure applied and allowing me - as the customer - to consider and make further enquires.

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I was pleased with D M Keith Skoda Huddersfield and would recommend them because on this occasion, the gentleman I dealt with (Sam) was upfront and honest, as was I. As a result neither my time nor his was wasted.

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D M Keith Skoda Huddersfield were great because prompt attention very knowledgeable trying their best to get a car that suits your needs Not pushy or bombarded with calls and emails afterwards

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D M Keith SEAT York were really helpful and I'd recommend them because they were all polite and courteous and have a good selection of cars

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D M Keith Skoda York were really helpful and I'd recommend them because I couldn't have asked for more help and information

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D M Keith SEAT York were great because of their sales person Peter Cruickshank. He was honest and helpful without being pushy. After many bad experiences at car garages, he restored our faith in car dealerships. I happy purchase for us especially as the car was for our daughter. We will be back for our next daughter’s car to DM Keith

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I'd definitely recommend D M Keith Skoda Hull because they're down to earth and non of the usual salesman talk. Not pushy.

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D M Keith Skoda Hull were really helpful and I'd recommend them because of their helpful and friendly service

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I'd definitely recommend D M Keith Skoda Leeds. They took the time to collect us from the station when we came to pick up the car.

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I'd endorse D M Keith Skoda Hull because Marinos the sales person and Mike the executive sales very friendly and accommodating. Very good hand over of the vehicle and quality time spent, not pushy and trying to sell, allowed me the time i needed to choose and purchase my vehicle. Nothing too much trouble. Good price and choice of vehicle and very good knowledge of products sold. Follow up calls and emails to make sure i am happy.

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D M Keith Skoda Wakefield were great because the sales assist Lee could not do enough for me. He was friendly and very helpful when buying my car. He's now sold 5 cars to our family! Thanks again Lee

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I'd recommend D M Keith Skoda Leeds to anyone because the company looks creditably and its local

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I would recommend D M Keith Skoda Huddersfield to friends and family because the staff was great and they was locle

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I'd recommend D M Keith Skoda Hull because the car was priced well and it is a lovely car.

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I was pleased with D M Keith Skoda Leeds because they were good.

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The experience at D M Keith SEAT York was good because they were very friendly and efficient and help me when I was struggling to transfer the money for the car. Great service from Mr Frank Van Hoff

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I was happy with the service at D M Keith SEAT York because they had the exact product I wanted and gave me exactly what I asked for.

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When buying new cars from Keiths, on both occasions they have been helpful and mindful of my needs.

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The experience at D M Keith Skoda Leeds was great because the salesperson was knowledgable, helpful and was interested in us as customers. We have been very happy for the last three years with our Octavia but our choice was limited in a new Skoda hence choosing elsewhere.

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My experience at D M Keith SEAT York was memorable because they will help you with everything you ask and what you should know

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My experience at D M Keith Skoda Bradford was cracking because the customer service was very good and the environment welcoming.

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I'd recommend D M Keith Skoda Bradford because the staff are good and they have a good services

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My experience at D M Keith Skoda Bradford was positive because the staff are friendly

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I would recommend D M Keith Skoda Wakefield to friends and family because they were very good, I'd definitely go back again.

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D M Keith Skoda York were helpful and I was really impressed with the sales team, I'm definitely happy with my purchase.

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The sales person was sound. The after sales for the issue with my sat nav has still not been resolved.

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I would recommend D M Keith Skoda Wakefield to friends and family because the overall service and quality of the vehicle is fantastic. The salesperson that dealt with us was absolutely brilliant.

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D M Keith Skoda Bradford were great because since driving the skoda, I've really enjoyed it. The sales staff don't pressurise you into buying and are really helpful

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I was happy with the service at D M Keith Skoda Huddersfield because they were helpful.

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D M Keith Skoda Wakefield were fantastic because they are very polite, very nice and very accommodating.

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