Customer Promise | Yorkshire & Grimsby

1. We’ll match any like-for-like quote within five miles:

We will match any like-for-like written quote for service, maintenance and repair using VW genuine parts from any garage within a five mile radius.

2. A range of convenient services to suit your needs:

Customers will be offered a courtesy car, a lift to work or home or a vehicle collection and delivery service as required and appropriate within a 10 mile radius.

3. Free car wash:

Every time a car is in D. M. KEITH Ltd for a job taking over an hour, it will receive a complimentary wash. If the job takes less than an hour, you can still request a free wash and if we can do it we will.

4. We’ll fit most bulbs and wiper blades free:

When your car is in for a service we’ll fit your wiper blades and exterior bulbs (including sidelights, many headlights but not all, brake lights, fog lights, reverse and indicator bulbs) bought from us free of charge. (A quote will be offered for the replacement of interior, other headlights, xenon or LED lights).

5. We’ll offer a free visual health check:

A free 34-point visual health check of all the car’s ‘basics’, with no obligation.

6. We’ll offer affordable monthly service plans:

All new car models will be offered with a ‘D. M. KEITH Service Plan’, a monthly payment schedule to spread the cost of routine servicing with absolutely no interest charges.

7. Free MoT tests with your D. M. KEITH Service Plan:

All customers who take out service plan with D. M. KEITH Ltd will receive free MoT tests for the life of the plan.

8. We offer ‘real’ value for money:

All the right service, maintenance and repair jobs will be carried out according to the recommended times; we’ll give you a two-year parts and labour warranty on all parts fitted after the manufacturer’s warranty has expired (excludes wear and tear items). The invoice will match the booking price and we will always ask you before we carry out any additional work.

9. No one knows your car better than we do:

All cars will be worked on by experts who receive the latest Volkswagen group training and have instant access to the most up-to-date Volkswagen tooling, technology, and information systems.

10. Free road test with a technician if required:

In the event of a problem after service or repair, customers will be offered a face-to-face road test to demonstrate their concerns to a qualified technician who can then assess the issue.

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We have been rated 4.33 out of 5 based on 13883 ratings.

The experience at D M Keith Skoda Leeds was great because. They dealt with our enquiry and sale negotiation in an honest professional yet freindly manner.

Mr Joseph Ashworth, 11th November 2019 |

I was pleased with D M Keith SEAT York and would recommend them because they were very friendly.

Mr W, 11th November 2019 |

I'd definitely recommend D M Keith SEAT York to friends and family because they listened well & helped me out.

Mr L, 11th November 2019 |

I had a great experience at D M Keith Skoda York because no pressure, helpful information, friendly professional staf

Mr Gordon Woollard, 11th November 2019 |

I had a great experience at D M Keith Skoda Leeds because Sales Man name David was really good, helpful and friendly. Quick no time wasting. Recommend to everyone who wants to buy a car.

Mr Adrian Godlewski, 10th November 2019 |

I was pleased with D M Keith Skoda York and would recommend them because the vehicle was just what I was after, the salesperson was polite and not pushy and went through all the options of buying the vehicle, I was satisfied with the trade-in price for my vehicle and was stress free from start to finish.

Mr John Hampson, 10th November 2019 |

I'd definitely recommend D M Keith Skoda Wakefield to friends and family because the sale was expertly handled by Lee Phelan-Hart. The car was immaculate, a credit to the staff . Lee explained all the details and was helpful with all our questions. Lee is an excellent representitive of D M Keith and I would gladly deal with your company again.

Mrs Denise Holden, 10th November 2019 |

D M Keith Skoda Leeds Were easy to deal with,I am somewhat annoyed that the car was missing the locking wheel nut,when collected and I had to call numerous times in order to speak to the salesman who sold me the car ,he promised one would be sent out ,although 2 weeks later I still have no wheel nut ,hopefully we won’t get a puncture.Ive been unable to get through to him directly having spoken to many of his colleagues who reply with I’ll send him an email or he’s with a customer at the moment. Obviously too much trouble to call back ,but hey he’s made the sale so why should he worry about any issues I have. One of the reasons I despise sales people the world over !

Mr Richard Fussell, 10th November 2019 |

D M Keith Skoda York staff were good because informative

Mrs Laura Potter, 9th November 2019 |

D M Keith Skoda Hull were great because I always feel valued as a customer.

Mr Clive Grady, 8th November 2019 |

I had a good experience at D M Keith Skoda Leeds because it was friendly, informative and very helpful.

Mrs J, 8th November 2019 |

D M Keith Skoda Bradford were really helpful and I'd recommend them because the service was good

Mr Christopher Walsh, 8th November 2019 |

My experience at D M Keith Skoda Bradford was great because they were so friendly, helpful and professional. It was the best experience I've had at a car dealership

Ms Alexandra Anderson, 8th November 2019 |

I'd endorse D M Keith Skoda Leeds because it's good value for money, nice cars and a good environment to buy from.

Mr G, 8th November 2019 |

The experience at D M Keith Skoda Huddersfield was good because it went very well with no problems.

Mrs E, 8th November 2019 |

D M Keith Skoda Hull were great because fast and easy experience.

Ms S, 8th November 2019 |

I'd definitely recommend D M Keith Skoda Bradford because they were all very professional and knowledgeable

Mr David John Thompson, 8th November 2019 |

I'd recommend D M Keith Skoda Huddersfield to anyone because.they treat you like there family and it make me feel like I'm part of ther family.really nice people with never ending patience.

Mr Carl Wilcock, 8th November 2019 |

I'd recommend D M Keith Skoda Leeds to a friend because friendly honest sales people and polite service

Mrs C, 7th November 2019 |

I'd suggest D M Keith Skoda Leeds to a friend because they are knowledgeable, and professional and easy to deal with.

Mrs Yvonne K, 7th November 2019 |

My experience at D M Keith Skoda Leeds was memorable because the service was ok however not yet received follow up on prices

Mr Patrick Robertson, 7th November 2019 |

couldn't agree on a deal, the overall time we spent there seemed a bit long, process was a bit slow

Mrs Deborah Larwood, 7th November 2019 |

the salesman was very good and pleasant but they wouldn't give me a price for my car unless i said i was going to buy which was a niggle for me. also i had made an appointment but was kept waiting for 25 minutes,

Mrs Lynn Fox, 7th November 2019 |

I had a great experience at D M Keith Skoda Leeds because the sales executive, Daniel Beagley knew his stuff, from the vehicle to the finance offers, made me feel at ease throughout the process

Mrs Janet Miller, 4th November 2019 |

I'd definitely recommend D M Keith Skoda Huddersfield because it was an easy process and all staff were friendly and helpful.

Mrs S, 4th November 2019 |

I'd endorse D M Keith Skoda Wakefield because they are brilliant cars

Mrs Sonia Bugg, 2nd November 2019 |

I'd definitely recommend D M Keith Skoda Hull because the staff were all very friendly, knowledgable and extremely helpful. Nothing was too much bother. The sales person I dealt with - Jon Lovell - was excellent and spent most of Saturday afternoon with us to ensure that I got the vehicle with the specification I wanted and was entirely happy with. This is my 1st Skoda and I am sure it will not be my last I love it!! I will have every confidence in returning to DM Keith Skoda Hull in the future.

Mrs Jacqueline Pattison, 2nd November 2019 |

My experience at D M Keith Skoda Leeds was cracking because the staff were all friendly very good on price went on and beyond our expectations

Mrs Jacqueline Joyce, 2nd November 2019 |

The salesperson was friendly but respectful and understood my needs without trying to pressure me in any way.I felt that my custom was and would be confident to approach the sales team should I have any problems.

Mrs Prunella Waite, 1st November 2019 |

The staff at D M Keith Skoda Leeds were good because they have got the best manufacture of cars on they side Skoda are simply the best cars available in my opinion thanks for your professionalism and I would recommend you to anyone

Mr John Cunningham, 1st November 2019 |

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Our Customer Promise