Customer Promise | Yorkshire & Grimsby

1. We’ll match any like-for-like quote within five miles:

We will match any like-for-like written quote for service, maintenance and repair using VW genuine parts from any garage within a five mile radius.

2. A range of convenient services to suit your needs:

Customers will be offered a courtesy car, a lift to work or home or a vehicle collection and delivery service as required and appropriate within a 10 mile radius.

3. Free car wash:

Every time a car is in D. M. KEITH Ltd for a job taking over an hour, it will receive a complimentary wash. If the job takes less than an hour, you can still request a free wash and if we can do it we will.

4. We’ll fit most bulbs and wiper blades free:

When your car is in for a service we’ll fit your wiper blades and exterior bulbs (including sidelights, many headlights but not all, brake lights, fog lights, reverse and indicator bulbs) bought from us free of charge. (A quote will be offered for the replacement of interior, other headlights, xenon or LED lights).

5. We’ll offer a free visual health check:

A free 34-point visual health check of all the car’s ‘basics’, with no obligation.

6. We’ll offer affordable monthly service plans:

All new car models will be offered with a ‘D. M. KEITH Service Plan’, a monthly payment schedule to spread the cost of routine servicing with absolutely no interest charges.

7. Free MoT tests with your D. M. KEITH Service Plan:

All customers who take out service plan with D. M. KEITH Ltd will receive free MoT tests for the life of the plan.

8. We offer ‘real’ value for money:

All the right service, maintenance and repair jobs will be carried out according to the recommended times; we’ll give you a two-year parts and labour warranty on all parts fitted after the manufacturer’s warranty has expired (excludes wear and tear items). The invoice will match the booking price and we will always ask you before we carry out any additional work.

9. No one knows your car better than we do:

All cars will be worked on by experts who receive the latest Volkswagen group training and have instant access to the most up-to-date Volkswagen tooling, technology, and information systems.

10. Free road test with a technician if required:

In the event of a problem after service or repair, customers will be offered a face-to-face road test to demonstrate their concerns to a qualified technician who can then assess the issue.

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We have been rated 4.34 out of 5 based on 14375 ratings.

I'd definitely recommend D M Keith Skoda York because we did like the choice of cars on offer and the sales assistant Tim was very helpful & knowledgeable

Mr Morrison, 23rd January 2020 |

I'd recommend D M Keith SEAT York to anyone because of the great range of value vehicles

Mr Louis Best, 23rd January 2020 |

I'd definitely recommend D M Keith Skoda Hull to friends and family because the staff were efficient, friendly and not over-bearing like some other dealerships

Mr Darren Mowforth, 23rd January 2020 |

I'd recommend D M Keith Skoda Hull because they treat you as a valuable customer and can't do enough to help you with anything you need or want to know

Mr Ian Birks, 23rd January 2020 |

I haven't bought a car for years due to having a company car and my last experience of buying one was that it was a lot of hassle. However, with D M Keith Skoda Huddersfield I was able to have a browse of the cars with no pressure selling and no hassle.

Mr C, 23rd January 2020 |

The experience at D M Keith Skoda Hull was fantastic because John, the salesperson, was excellent from start to finish, the vehicle is great too and the price was spot-on.

Mr G, 23rd January 2020 |

I would recommend D M Keith Skoda Bradford because I liked everyone who I dealt with there, they were very friendly, and helpful and it wasn't a painful process at all.

I'd recommend D M Keith Skoda Leeds to a friend because they are not pushy and they were very helpful.

Mr B, 23rd January 2020 |

I'd suggest D M Keith Skoda Wakefield to a friend because of the quality of the car and the quality of the service we received from Gavin.

Mr R, 23rd January 2020 |

I would recommend D M Keith Skoda Leeds because the attitude of the salesperson was great, they really looked after us and the dealership is well laid-out and clean.

Mr F, 23rd January 2020 |

D M Keith Skoda Hull were really helpful and I'd recommend them because of the value for money with the car that I got.

I had a great experience at D M Keith Skoda Huddersfield because they are an overall good dealership.

I had a great experience at D M Keith Skoda York because they are pretty helpful, I got the car within a few days of going into the dealership and it was a generally smooth process. It has been in the past when I have used them as well which is why I went back to them. The people there look after you and they make it a simple exercise to purchase a car.

Mr S, 23rd January 2020 |

D M Keith Skoda York were really helpful and I'd recommend them because the sales consultant was engaged with my requirements anc comprehensively provided all the information I requested.

Mrs Dorothy Brough, 22nd January 2020 |

I'd suggest D M Keith Skoda Huddersfield to a friend because they have friendly staff who are knowledgable and genuinely interested in selling you a car to meet your needs. Their hands off yet supportive approach makes buying a car stress free and an enjoyable experience which is so refreshing in the world of car sales. Thank you!

Mrs Amanda Davidson, 21st January 2020 |

My experience at D M Keith Skoda Hull was positive because Of efficiency expertise , straight forward authoratitive info and lovely manner

Mr Jeremy Sutcliffe, 21st January 2020 |

D M Keith Skoda York staff were good because the service they provided from initial contact through to after sales has met all of my expectations and a little more. They are a company I would recommend to others as they are big enough to have a solid reputation but also retain that small company, family and personal touch. I have been very impressed with them. Thanks.

Mr Simon Atkin, 20th January 2020 |

I'd recommend D M Keith Skoda Hull because I thought you were very professional and answered all questions exceptionally well

Mr Christopher Holloway, 20th January 2020 |

The staff at D M Keith Skoda Bradford were good because they were friendly but also very professional able to answer all questions asked

Mrs Sarah Schofield, 20th January 2020 |

lee Hart the sales exec and Richard Donnelly were very helpful and understanding and explained everything. lee was let down by a call to the Grimsby Branch where the vehicle was situated, I wanted to know what was in the vehicle, they told him in my presence that it had extras Copper dash insert and ambient lighting. I’m still trying to find them ! On collecting the vehicle I found that the mats and umbrella that are standard had both been removed ! Both Lee the sales exec and myself were misled by the Grimsby Branch. I have no complaints whatsoever by either Lee or Richard, but if I ever purchase another vehicle I will personally check it out and make a note of everything that is on or should be on or in it and make sure it is delivered with everything both extra or standard.

Mr Ian Swift, 20th January 2020 |

I'd recommend D M Keith Skoda Huddersfield to a friend because the service I received was absolutely second to none. Trevor was very friendly and personable, with a great knowledge of the vehicle. He answered all my questions clearly and concisely, leaving me very confident I knew what my options were. I have been very happy with the car since buying it and would certainly return to these guys again when I need to in the future.

Mr Neil Darby, 19th January 2020 |

I'd recommend D M Keith SEAT York to a friend because Helpful,no pressure.

Mr John Wilson, 17th January 2020 |

D M Keith Skoda York were helpful because I received the information I requested and various option for purchasing were explained. I did not feel pressurised in any way by the very helpful sales person

Mrs Teresa Wormald, 16th January 2020 |

I'd definitely recommend D M Keith Skoda Bradford because of the quick service I got from them.

Ms Hazel Eastwood-Powell, 16th January 2020 |

D M Keith Skoda Hull staff were good because they were very helpful

Mr Rob Barrett, 16th January 2020 |

I'd endorse D M Keith Skoda Huddersfield because they were very welcoming and informative

Mr Philip Brook, 16th January 2020 |

On hold until until Sept. Would like my deposit returned asap.

Mr Roman Suk, 16th January 2020 |

The experience at D M Keith Skoda Huddersfield was fantastic because they are sincere, helpful and quick to respond to anything I needed.

Mrs P, 16th January 2020 |

Waiting to collect car, everything was great.

Mr Richard Leeson, 16th January 2020 |

The staff at D M Keith SEAT York were good because they went out of their way to help

Mr Zac Whitewood-Moores, 15th January 2020 |

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