Apprentice Service Advisor


Job Location D. M. Keith – Škoda Wakefield

Added: 30 September 2019

Are you passionate about providing excellent Customer Service?

A Service advisor is the first point of contact customers meet when booking in their vehicles or picking them up.

Are you able able to communicate in a knowedgeable and professional manner?

A Service Advisor works directly with customers, booking in services for their vehicles. They may also inform the customer of any additional repairs that may be needed. The role would include handling the resolution of any customer issues, the administration of the service books and works carried out.

The role would include:

  • Interpreting the customers needs and requirements.
  • Addressing any concerns and questions
  • Liasing with technicians and the customers regarding any additional works required
  • Estimating time and cost associated with repairs
  • Processing the administration and payment of the works carried out.

A full Apprenticeship Programme will be provided both internally and externally by a reputable Apprenticeship Provider.

To register and complete the online assessments, please go to http://www.skoda-apprenticeships.co.uk/

(Please note you must complete this before we can progress your application further)

Closing Date: 16 November 2019

Salary: Meets Apprenticeship Minimum Wage

Working hours Monday to Friday 8am to 6pm Alternate Saturdays 8.30am - 12.30pm

Benefits Childcare vouchers via salary sacrifice Entitlement to join the Employee car scheme – after a qualifying period

Would you like to join the D. M. Keith family?

Apply for this job
Judgeservice

We have been rated 4.33 out of 5 based on 13892 ratings.


D M Keith Skoda Leeds were great because they were helpful even though they knew i was just looking

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I was happy with the service at D M Keith Skoda Hull because they were helpful

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D M Keith Skoda Huddersfield were great because they have nice cars & nice people. They provided the best options & are reliable.

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D M Keith Skoda Bradford were really helpful and I'd recommend them because the salesmen were very professional, knowledgable and friendly. The process was stress free!

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The experience at D M Keith Skoda Huddersfield was fantastic because of the knowledgeable and helpful staff. I must say a special thank you to John Metcalfe who sold us the car; the process was stress-free and John was incredibly helpful and understanding as we needed the car ready as soon as possible.

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D M Keith SEAT York were great because very friendly, polite staff. Very pleased with the vehicle.

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I'd endorse D M Keith Skoda Bradford because everything was great, just waiting for the new car to be delivered.

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D M Keith Skoda Hull were helpful because Marinos the salesman was very knowledgeable and patient and was extremely helpful during the handover.

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I'd suggest D M Keith Skoda Huddersfield to a friend because from first contact Terry was professional and helpful and made sure i was looked after. I got the vehicle i wanted, for the right price, without being pressured into any purchase. 5 Star service.

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I had a great experience at D M Keith Skoda Bradford, very helpful and friendly

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The experience at D M Keith Skoda Wakefield was good because I was made welcome and comfortable.

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The experience at D M Keith Skoda Leeds was great because. They dealt with our enquiry and sale negotiation in an honest professional yet freindly manner.

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I was pleased with D M Keith SEAT York and would recommend them because they were very friendly.

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I'd definitely recommend D M Keith SEAT York to friends and family because they listened well & helped me out.

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I had a great experience at D M Keith Skoda York because no pressure, helpful information, friendly professional staf

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I had a great experience at D M Keith Skoda Leeds because Sales Man name David was really good, helpful and friendly. Quick no time wasting. Recommend to everyone who wants to buy a car.

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I was pleased with D M Keith Skoda York and would recommend them because the vehicle was just what I was after, the salesperson was polite and not pushy and went through all the options of buying the vehicle, I was satisfied with the trade-in price for my vehicle and was stress free from start to finish.

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I'd definitely recommend D M Keith Skoda Wakefield to friends and family because the sale was expertly handled by Lee Phelan-Hart. The car was immaculate, a credit to the staff . Lee explained all the details and was helpful with all our questions. Lee is an excellent representitive of D M Keith and I would gladly deal with your company again.

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D M Keith Skoda Leeds Were easy to deal with,I am somewhat annoyed that the car was missing the locking wheel nut,when collected and I had to call numerous times in order to speak to the salesman who sold me the car ,he promised one would be sent out ,although 2 weeks later I still have no wheel nut ,hopefully we won’t get a puncture.Ive been unable to get through to him directly having spoken to many of his colleagues who reply with I’ll send him an email or he’s with a customer at the moment. Obviously too much trouble to call back ,but hey he’s made the sale so why should he worry about any issues I have. One of the reasons I despise sales people the world over !

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D M Keith Skoda York staff were good because informative

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D M Keith Skoda Hull were great because I always feel valued as a customer.

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I had a good experience at D M Keith Skoda Leeds because it was friendly, informative and very helpful.

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D M Keith Skoda Bradford were really helpful and I'd recommend them because the service was good

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My experience at D M Keith Skoda Bradford was great because they were so friendly, helpful and professional. It was the best experience I've had at a car dealership

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I'd endorse D M Keith Skoda Leeds because it's good value for money, nice cars and a good environment to buy from.

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The experience at D M Keith Skoda Huddersfield was good because it went very well with no problems.

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D M Keith Skoda Hull were great because fast and easy experience.

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I'd definitely recommend D M Keith Skoda Bradford because they were all very professional and knowledgeable

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I'd recommend D M Keith Skoda Huddersfield to anyone because.they treat you like there family and it make me feel like I'm part of ther family.really nice people with never ending patience.

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I'd recommend D M Keith Skoda Leeds to a friend because friendly honest sales people and polite service

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