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Customer Delight Executive (CDE)

Job Location D. M. Keith - Škoda Leeds

Added: 15 October 2020

We are looking for someone that is passionate about giving the best customer experience, articulate with a keen eye for detail.

The role involves;

  • Completing customer handovers ensuring a 100% Customer Delight experience;
  • Ensuring dealership marketing photos and videos are completed within a maximum of 4 days. This is for all vehicles that are offered for sale.
  • Excellent organisational skills especially when maintaining all paperwork using a variety of systems including Motordocs.
  • Ensuring Customers are offered all additional enhancments and protections such as Service Plans, Paint and Fabric Protection, Manufacture Accessories and other items as agreed.
  • Being committed to expanding product knowledge through a variety of training channels
  • Compliant with all Sales Department procedures.

Closing Date: 31 October 2020

Salary: OTE £28,000

Working hours 5 day working week (With a rotational day off between Monday - Saturday each week) Monday - Friday 09:00 - 18:00 Saturday 09:00 - 17:00


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