Customer Service Apprenticeship, D. M. Keith - Škoda Leeds

Salary: Meets National Apprenticeship Wage

Added: 11 March 2019

Summary

We are recruiting for a newly created position of a Customer Service Apprentice within our Corporate Department.

Benefits

Working Hours

Monday - Friday 9:00am - 5:30pm

Driving Licence Required?

No

Full Description

We are recruiting for an exciting new Customer Service Apprenticeship Scheme within our Corporate department at Leeds.

The Customer Service Apprenticeship is designed to equip you with the knowledge, skills and behaviours required to be successful in the role whilst also providing formal qualification.

The training and development offered will enable you to confidently respond to the Customers' needs, this will include customer facing, telephone and email.

Enable you to take your time to get to know your customer needs, so that you can proactively deliver an excellent Customer Experience.

Working as a team player in partnership with your colleagues, interacting with other departments within the business when required.

Assist the Corporate department with all Administration duties from the point of vehicle ordering through to the delivery of the vehicle.

Accurately updating the system for deliveries and cleansing on a weekly basis.

Data entry and the uploading delivery notes onto different systems.

The filing of paperwork which includes PDI's and AFRL's.

Scanning of finance documents in an organised manner. 

Assisting the department with the month end process ensuring accurate input of costs and bonuses.

Running daily and weekly reports, distributing to team members.

To register and complete the online assessments, please go to http://www.skoda-apprenticeships.co.uk/

The Apprenticeship is provided by Babock, a leading provider of Apprenticeship Programmes.

Essential Criteria:

  • A desire to provide excellent Customer Service
  • Excellent listening skills
  • Ambition to learn
  • A drive to succeed
  • Minimum of 5 x GCSE's grade A-C

Working Hours:

Monday - Friday 9:00am - 5:30pm

* Strictly no agencies

If you think you are suitable for this position please click the button below to fill out our online application form.

Apply for role