Team Tartan driving forward for success with CMI Accreditations

Team Tartan Congratulations are in order for our very own Craig Patterson and Peter Donnell! 

The whole D. M. Keith family are delighted to announce that two of our Retailer Principals Craig Patterson & Peter Donnell have passed the ŠKODA Retailer Development Leadership Programme - Accredited by the Chartered Managment Institue (CMI). 

Only tweleve Retailer Principals were selected to pilot the European Wide Developement programme and both Craig and Peter have been working really hard over the seven months to complete a number of strategic modules as part of the 2018-2019 ŠKODA Retailer Development Leadership Programme.

Craig who many of you may recognise as Retailer Principal (Head of Business) from our Leeds dealership & Peter from our Bradford dealership had to complete five modules, including numerous team building exercises and a number of individual personality assesements culminating with a presentation to the ŠKODA board of directors and members of the ŠKODA Factory management team earlier this week. 

The main modules studied covered the follwing specialist areas: 

  • Leadership
  • Engaging your people 
  • Business Managment
  • Customer Experience
  • Facing the future 

We are delighted that both Craig & Peter passed with flying colours (tartan....naturally!).

We are very proud of both Craig and Peter as this demonstrates the passion our family members have to make sure that we are the best we can be.  Which also allows us to bring out the best of our people and making sure that our teams recieve the best training available to ensure that not only are our customers delighted with their experience at D. M. Keith but also our business as whole, supports our mission and feels empowered to deliver our core family values. 

Well done to both Craig & Peter! 

*****************

Here we have Head of ŠKODA UK Rod McLeod presenting both Peter & Craig with their Accrediatation certificates down in Milton Keynes:

      

Well Done Craig & Peter: 

Team Shot of all members of the Retailer Development Leadership Programme: 

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