Information Security Policy


Introduction

Introduction
This top-level information security policy is a key component of D. M. Keith’s overall information security management framework and should be considered alongside more detailed information security documentation including, system level security policies, security guidance and protocols or procedures.

2. Objectives, Aim and Scope

2.1. Objectives
The objectives of the D. M. Keith Information Security Policy are to preserve:

• Confidentiality -Access to Data shall be confined to those with appropriate authority.
• Integrity –Information shall be complete and accurate. All systems, assets and networks shall operate correctly, according to specification.
• Availability -Information shall be available and delivered to the right person, at the time when it is needed.

2.2. Policy aim
The aim of this policy is to establish and maintain the security and confidentiality of information, information systems, applications and networks owned or held by D. M. Keith.

• Ensuring that all members of staff are aware of and fully comply with the relevant legislation as described in this and other policies.
• Describing the principles of security and explaining how they shall be implemented in the organisation.
• Introducing a consistent approach to security, ensuring that all members of staff fully understand their own responsibilities.
• Creating and maintaining within the organisation a level of awareness of the need for Information Security as an integral part of the day to day business.

2.3. Scope
This policy applies to all information, information systems, networks, applications, locations and users/staff of D. M. Keith or supplied under contract to it.

3. Responsibilities for Information Security

3.1. Ultimate responsibility for information security rests with the Managing Directors of D. M. Keith Ltd, but on a day-to-day basis the GDPR TFT (TFT) shall be responsible for managing and implementing the policy and related procedures.
3.2. Line Managers are responsible for ensuring that their permanent and temporary staff and contractors are aware of:-
• The information security policies applicable in their work areas
• Their personal responsibilities for information security
• How to access advice on information security matters

3.3. All staff shall comply with information security procedures including the maintenance of data confidentiality and data integrity. Failure to do so may result in disciplinary action.
3.4. The Information Security Policy shall be maintained, reviewed and updated by the GDPR TFT.
3.5. Line managers shall be individually responsible for the security of their physical environments where information is processed or stored.
3.6. Each member of staff shall be responsible for the operational security of the information systems they use.
3.7. Each system user shall comply with the security requirements that are currently in force, and shall also ensure that the confidentiality, integrity and availability of the information they use is maintained to the highest standard.
3.8. Contracts with external contractors that allow access to the organisation’s information systems shall be in operation before access is allowed. These contracts shall ensure that the staff or sub-contractors of the external organisation shall comply with all appropriate security policies.

4. Legislation

4.1. D. M. Keith is obliged to abide by all relevant UK and European Union legislation. The requirement to comply with this legislation shall be devolved to employees and agents of D. M. Keith, who may be held personally accountable for any breaches of information security for which they may be held responsible. D. M. Keith shall comply with the following legislation and other legislation as appropriate:
• The Data Protection Act (1998)
• The Data Protection (Processing of Sensitive Personal Data) Order 2000
• Computer Misuse Act (1990)
• Freedom of Information Act (2000)
• Health and Safety at Work Act (1974)
• General Data Protection Regulation (2018)

5. Policy Framework

5.1. Management of Security
• At board level, responsibility for Information Security shall reside with the GDPR TFT.
• D. M. Keith’s Security Officer shall be responsible for implementing, monitoring, documenting and communicating security requirements for the organisation.

5.2. Information Security Awareness Training
• Information security awareness training shall be included in the staff induction process.
• An ongoing awareness programme shall be established and maintained to ensure that staff awareness is refreshed and updated as necessary through regular communications.

5.3. Contracts of Employment
• Staff security requirements shall be addressed at the recruitment stage and all contracts of employment shall contain a confidentiality clause.
• Information security expectations of staff shall be included within appropriate job definitions.

5.4. Security Control of Assets
Each IT asset, (hardware, software, application or data) shall have a named custodian who shall be responsible for the information security of that asset.

5.5. Access Controls
Only authorised personnel who have a justified and approved business need shall be given access to restricted areas containing information systems or stored data.

5.6. User Access Controls
Access to information shall be restricted to authorised users who have a bona-fide business need to access the information.

5.7. Computer Access Control
Access to computer facilities shall be restricted to authorised users who have business need to use the facilities.

5.8. Application Access Control
Access to data, system utilities and program source libraries shall be controlled and restricted to those authorised users who have a legitimate business need e.g. systems or database administrators. Authorisation to use an application shall depend on the availability of a licence from the supplier.

5.9. Computer and Network Procedures
Management of computers and networks shall be controlled through standard documented procedures that have been authorised by the GDPR TFT.

5.10. Information Risk Assessment
The core principle of risk assessment and management requires the identification and quantification of information security risks in terms of their perceived value of asset, severity of impact and the likelihood of occurrence.

Once identified, information security risks shall be managed on a formal basis. They shall be recorded within a baseline risk register and action plans shall be put in place to effectively manage those risks. The risk register and all associated actions shall be reviewed at regular intervals. Any implemented information security arrangements shall also be a regularly reviewed feature of the D. M. Keith risk management programme. These reviews shall help identify areas of continuing best practice and possible weakness, as well as potential risks that may have arisen since the last review was completed.

5.11. Information security events and weaknesses
All information security events and suspected weaknesses are to be reported to the GDPR TFT who can be contacted at taskforce@D.M. KEITH.com. All information security events shall be investigated to establish their cause and impacts with a view to avoiding similar events.

5.12. Classification of Sensitive Information.
The D. M. Keith Task Force shall implement appropriate information classifications controls, based upon the results of formal risk assessments.

Information, Documents and Data classified as sensitive as a result of a formal risk assessment will be treated securely inline with the risk assessment.

5.13. Protection from Malicious Software
The organisation shall use software countermeasures and management procedures to protect itself against the threat of malicious software. All staff shall be expected to co-operate fully with this policy. Users shall not install software on the organisation’s property without permission from the GDPR TFT. Users breaching this requirement may be subject to disciplinary action.

5.14. User media
Removable media of all types that contain software or data from external sources, or that have been used on external equipment, require the approval of the GDPR TFT before they may be used on D. M. Keith systems. Such media must also be fully virus checked before being used on the organisation’s equipment. Users breaching this requirement may be subject to disciplinary action.

5.15. Monitoring System Access and Use
An audit trail of system access and data use by staff shall be maintained and reviewed on a regular basis.

D. M. Keith has in place routines to regularly audit compliance with this and other policies. In addition it reserves the right to monitor activity where it suspects that there has been a breach of policy. The Regulation of Investigatory Powers Act (2000) permits monitoring and recording of employees’ electronic communications (including telephone communications) for the following reasons:
· Establishing the existence of facts
· Investigating or detecting unauthorised use of the system
· Preventing or detecting crime
· Ascertaining or demonstrating standards which are achieved or ought to be achieved by persons using the system (quality control and training)
· In the interests of national security
· Ascertaining compliance with regulatory or self-regulatory practices or procedures
· Ensuring the effective operation of the system.

Any monitoring will be undertaken in accordance with the above act and the Human Rights Act

5.16. Accreditation of Information Systems
The organisation shall ensure that all new information systems, applications and networks include a security plan and are approved by the GDPR TFT before they commence operation.

5.17. System Change Control
Changes to information systems, applications or networks shall be reviewed and approved by the GDPR TFT.

5.18. Intellectual Property Rights
D. M. Keith shall ensure that all information products are properly licensed and approved by the GDPR TFT. Users shall not install software on the organisation’s property without permission from the IT department and the GDPR TFT. Users breaching this requirement may be subject to disciplinary action.

5.19. Business Continuity and Disaster Recovery Plans
The organisation shall ensure that business impact assessment, business continuity and disaster recovery plans are produced for all mission critical information, applications, systems and networks.

5.20. Reporting
The Information Security Officer shall keep the GDPR TFT informed of the information security status of the organisation by means of regular reports and presentations.

5.21. Policy Audit
This policy shall be subject to audit by the GDPR TFT.

Judgeservice

We have been rated 4.32 out of 5 based on 12959 ratings.


My experience at D M Keith Skoda Leeds was memorable because Oliver and the manager were really helpful and attentive - we were totally satisfied and we'd use them again. However, we've no service history nor do we have a logbook. Please could someone give me a quick call or send an email to just shed some light on this for us.

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I'd suggest D M Keith Skoda Huddersfield to a friend because, on arrival they were welcoming and accommodating even though they had an event for existing customers with timed appointments, they managed to make time to take us on a test drive and discuss what they had to offer.

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D M Keith Skoda Wakefield staff were good because they take care in showing the best cars to serve my needs and requirements

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This is the fourth car we have bought from D M Keith - we keep coming back because they look after us so well.

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My experience at D M Keith Skoda Huddersfield was cracking because I couldn't find fault.

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Everything was fine

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I was happy with all the service I received. They couldn't of been anymore helpful. They kept me updated on any progress that was being made. Trevor in perticular was so helpful. He was the first to contact me and help me find the right car. I told trevor what I was looking for and was showed some cars that matched my preference. And was given great detail on all the cars I was interested in. As well as the packages I could buy to go along with the car (GAP insurance ect) I will definitely be coming back in the future and have recommended family and friends to come visit. One of the best things about my visit also was I wasn't pressured in to anything. And since purchase I have received contact to check the car is running well and a catch-up. Very pleased with everything overall!

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I had a great experience at D M Keith Skoda Hull because it was excellent customer service, the salesperson was very professional.

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I'd suggest D M Keith Skoda Huddersfield to a friend because they gave a very fair explanation of what's involved in second hand purchases, the prices were reasonable and the cars were in good working order.

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I was pleased with D M Keith Skoda York and would recommend them because the salesperson was very nice and friendly with no pressure and I appreciated the lengthy test drive.

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D M Keith Skoda Bradford staff were good because they understood my requirements and because of their friendly advise/information and non pushy sales. Very personable and very professional.

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I'd definitely recommend D M Keith SEAT York to friends and family because I enjoyed a first class experience that would be hard to improve on.

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D M Keith Skoda Leeds were really helpful and I'd recommend them because the display of the vehicles and service was great.

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I'd recommend D M Keith Skoda York to a friend because they made us very welcome and nothing was too much trouble

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I'd suggest D M Keith Skoda Huddersfield to a friend because they did a great job, good customer service, can't see how they can improve anymore.

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The experience at D M Keith SEAT York was great because the whole experience was clear and sales were not forced.

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I'd definitely recommend D M Keith Skoda Hull because the whole process has been quick and efficient.

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I'd recommend D M Keith Skoda Leeds to anyone because the whole experience is down to earth.

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I'd recommend D M Keith SEAT York because the response has been friendly and prompt.

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D M Keith Skoda Huddersfield were really helpful and I'd recommend them because the whole process was conducted in a professional and friendly environment from the receptionist to the general manager all staff where extremely helpful and made the process very enjoyable.

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The staff at D M Keith Skoda Bradford were good because they had time to talk through things and no pressure was given to buy.

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felt that in comparison to other dealerships they visited that you didn't seem to have the energy and excitement over the products that others did. is leaning towards to Peugeot because the interior is much better

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I'd recommend D M Keith SEAT York because I was happy with the customer service. Also my son was a previous customer and recommended you.

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I had a great experience at D M Keith Skoda Hull because they looked after me well!

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I had a great experience at D M Keith Skoda Wakefield because I thought Jonathan was excellent, he went out of his way to help - we needed something high enough off the ground for my wife to get into easily and he was a great help. Unfortunately there wasn't quite enough space to accommodate the mobility scooter, so we're still looking, but a big thank you to Jonathan again.

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I was pleased with D M Keith Skoda Leeds and would recommend them because this is my 4th Skoda, the customer and vehicle are excellent.

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I was pleased with D M Keith Skoda Huddersfield and would recommend them because they offer great service and I feel really looked after

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The staff at D M Keith Skoda Hull were very good indeed, very professional

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D M Keith Skoda Wakefield were great because had a previous car which never let us down and needed something easy to understand (dashboard). Have already recommended to family

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The experience at D M Keith Skoda Wakefield was good because the service was straight forward with good negotiations, not pushy and really like the cars

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