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Has Your Suzuki Been in an Accident?

D. M. Keith Suzuki is here to get you safely back on the road.

Accidents are stressful, but with Suzuki Accident Aftercare, you don’t have to worry. This free service helps all Suzuki owners from the very beginning, no matter who was at fault. Scroll down to find all the information you need - who to contact, what to do, and the full details to get your Suzuki safely back on the road.

Request An Estimate

For Minor Damage (Scratches, Dents or Scuffs)

If your Suzuki has only light damage, you can easily request an estimate from your nearest Suzuki Approved Body & Paint Centre.

- Contact us

- Receive an estimate

- Book your repair with us when you’re happy with the quote

Your Suzuki will be repaired to the highest standards using Suzuki Genuine Parts, keeping your car 100% Suzuki.

If you’re unsure whether your car is safe to drive, please give Suzuki First a call — they’ll be happy to advise you.

Contact your local D. M. Keith Suzuki

For More Serious Damage

If your car has been involved in a bigger accident, call Suzuki First before you call your insurer.

Suzuki Accident Aftercare is completely free for all Suzuki owners, and you’ll have peace of mind knowing your repair is handled the right way.

Call Suzuki First

0800 107 1156

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Why Call Suzuki First?

When you call Suzuki First, you’ll get:

- 24-hour accident assistance – day or night, we’re here for you

- Vehicle recovery if your car isn’t driveableꝉ

- A free replacement car* while yours is being repaired

- Suzuki Trained Technicians using Genuine Suzuki Parts

- Regular updates throughout your repair

All repairs are completed at a Suzuki Approved Body & Paint Centre, following the latest Suzuki repair standards to protect your car’s value and warranty.

Do I Need to Call My Insurance Company First?

No - call Suzuki First.

If you contact your insurer first, they’ll usually send your car to one of their bodyshops - often chosen for cost, and not quality.
This could mean non-genuine parts and repairs that don’t meet Suzuki’s standards, which may affect your warranty.

Terms & Conditions

* A replacement car is provided, subject to availability, for accident repairs (excluding standalone glass repairs/replacements) when you call Suzuki First and your car is repaired by a Suzuki Approved Body and Paint Centre. We will provide a repairer courtesy car if the incident is your fault, or if the incident is not your fault, we will aim to provide a hire car of a similar size to your own vehicle.

ꝉ Accident recovery is provided for unroadworthy vehicles when you call Suzuki First and we handle your insurance claim on your behalf. If you cancel the recovery of your vehicle you will be liable for any cancellation charges incurred, or if your insurer rejects your claim you will be liable for any recovery costs incurred.

The Suzuki Accident Aftercare service is available in the UK when you call Suzuki first on 0800 107 1156 following an accident (before you call your insurer) and providing that we handle your claim on your behalf with your insurer and manage your repair through a Suzuki Approved Body and Paint Centre.

In some instances where your insurer may not let us report the claim to them on your behalf, we will ask you to report to them advising that you are using our Suzuki Accident Aftercare service with a Suzuki Approved Body and Paint Centre.

D. M. Keith Ltd, Thwaite Gate, Leeds, LS10 1DY

Contact Us

D. M. Keith Limited, D. M. Keith (RGL) Limited, D. M. Keith (RGD) Limited, D. M. Keith (CA) Limited & Ringways (Hire & Leasing) Ltd are an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486). Permitted activities include advising on and arranging general insurance contracts and acting as a credit broker not a lender.

We can introduce you to a limited number of finance providers. We do not charge a fee for our Consumer Credit services. We do not act as a financial adviser, or fiduciary. We act in our own interest, whichever lender we introduce you to, we will typically receive commission from them based on either a fixed fee or a fixed percentage of the amount you borrow. Any and all commission amounts will be fully disclosed to you as part of your sales journey. You will be required to give your fully informed consent to our receipt of this commission. By doing this, you acknowledge that you understand our role as a credit broker, and that we will receive a financial incentive if you take out a loan from a lender that we introduce you to.

All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over, Guarantees may be required. All group companies VAT registration No. GB169785889.

D. M. Keith Limited, D. M. Keith (RGL) Limited, D. M. Keith (RGD) Limited, D. M. Keith (CA) Limited & Ringways (Hire & Leasing) Ltd are an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486). Permitted activities include advising on and arranging general insurance contracts and acting as a credit broker not a lender.

We can introduce you to a limited number of finance providers. We do not charge a fee for our Consumer Credit services. We do not act as a financial adviser, or fiduciary. We act in our own interest, whichever lender we introduce you to, we will typically receive commission from them based on either a fixed fee or a fixed percentage of the amount you borrow. Any and all commission amounts will be fully disclosed to you as part of your sales journey. You will be required to give your fully informed consent to our receipt of this commission. By doing this, you acknowledge that you understand our role as a credit broker, and that we will receive a financial incentive if you take out a loan from a lender that we introduce you to.

All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over, Guarantees may be required. All group companies VAT registration No. GB169785889.

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