Our Customer Promise
Our family will look after you
We'll match any like-for-like quote within five miles
We will match any like-for-like written quote for service, maintenance and repair using genuine parts from any garage within a five-mile radius.
A range of convenient services to suit your needs
Customers will be offered a courtesy car, a lift to work or home or a vehicle collection and delivery service as required and appropriate within a 10-mile radius.
Free car wash
Every time a car is in D. M. KEITH Ltd for a job taking over an hour, it will receive a complimentary wash. If the job takes less than an hour, you can still request a free wash and if we can do it we will.
We’ll fit most bulbs and wiper blades free
When your car is in for a service we’ll fit your wiper blades and exterior bulbs (including sidelights, many headlights but not all, brake lights, fog lights, reverse and indicator bulbs) bought from us free of charge. (A quote will be offered for the replacement of the interior, other headlights, xenon or LED lights).
We’ll offer a free visual health check
A free 34-point visual health check of all the car’s ‘basics’, with no obligation. This is performed by our professionally trained mechanics and technicians.
We’ll offer affordable monthly service plans
All new car models will be offered with a ‘D. M. KEITH Service Plan’, a monthly payment schedule to spread the cost of routine servicing with absolutely no interest charges.
We offer ‘real’ value for money
All the right service, maintenance and repair jobs will be carried out according to the recommended times; we’ll give you a two-year part and labour warranty on all parts fitted after the manufacturer’s warranty has expired (excludes wear and tear items). The invoice will match the booking price and we will always ask you before we carry out any additional work.
No one knows your car better than we do
All cars will be worked on by experts who receive the latest manufacturer training and have instant access to the most up-to-date tooling, technology, and information systems.
Free road test with a technician if required
In the event of a problem after service or repair, customers will be offered a face-to-face road test to demonstrate their concerns to a qualified technician who can then assess the issue.
Why Buy From Us
Our company values, fit, fun, family and fearless is the foundation of the business and we live by them every day. Built on a strong passion for motor vehicles and an even stronger passion for excellent customer service, our aim at D. M. Keith is to be trusted and respected by everyone who encounters us for the lifetime of their motoring needs.
With hundreds of used car vehicles available, from brands such as Škoda, SEAT, Honda, Ford, and KIA we can find the right vehicle to meet your needs and it will be affordable too. Also, take advantage of the benefits which come as standard with D. M. Keith.