Customer Delight Executive (CDE)

We are looking for someone that is passionate about giving the best customer experience, articulate with a keen eye for detail.
The role involves;

• Completing customer handovers ensuring a 100% Customer Delight experience;
• Ensuring dealership marketing photos and videos are completed within a maximum of 4 days. This is for all vehicles that are offered for sale.
• Excellent organisational skills especially when maintaining all paperwork using a variety of systems including Motordocs.
• Ensuring Customers are offered all additional enhancements and protections such as Service Plans, Paint and Fabric Protection, Manufacture Accessories and other items as agreed.
• Being committed to expanding product knowledge through a variety of training channels
• Compliant with all Sales Department procedures.

Salary: OTE £28,000
Working hours 5 day working week (With a rotational day off between Monday - Saturday each week) Monday - Friday 09:00 - 18:00 Saturday 09:00 - 17:00
Benefits CBS discounted car scheme after qualifying period 22 days annual leave

Job Types: Full-time, Commission

Salary: £17,000.00-£27,000.00 per year